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Where to start with Home Care

If you’re over 65-years-of-age and need some help navigating your way through an Aged Care Assessment, our Home Care team are here to help with the following steps:

  • Call My Aged Care on 1800 200 422 to register and arrange an ACAT
  • Receive a letter from My Aged Care with your approval for a Home Care Package or other package of care (e.g. Short Term Restorative Care Package)
  • Do your research to find the provider who best suits your needs and budget and helps you understand all the fees and charges
  • Arrange an income and asset assessment with the Department of Human Services
  • Receive your Home Care Package assignment letter with your unique referral code
  • Contact the provider of your choice before the expiry date to activate your Home Care Package.

Our Home Care team are ready to help on 1300 244 000 or