Reach out to discuss your support options
For those already receiving a Home Care Package, nothing stops overnight. Your support continues, uninterrupted, while everything shifts into the new model. You’ll be kept informed as the rollout unfolds.
Support At Home is the Australian Government’s fresh, unified framework for aged care support services to help older Australians keep living at home for longer.Under the new program, you receive:
- Help that feels personal. Support at Home care plans are shaped around how you actually live.
- Simpler access to services. Less paperwork, faster assessments and more time focused on care itself.
- More levels of funding for different care needs.
- Flexibility to choose who provides your support and how it’s delivered.
- Better coordination between carers and providers so things don’t get lost in the shuffle.
- Transparency of information on costs and contributions so you always know where you stand.
- Tools and advice to help people stay independent, confident, safe and supported at home for longer.
New Support at Home Categories
CLINICAL
Provides direct health support at home through qualified medical and allied health professionals. Receive help managing ongoing conditions, monitoring recovery and preventing unnecessary hospital visits. Care is delivered according to individual clinical needs and reviewed regularly for safety and effectiveness.
- Nursing and wound management
- Medication monitoring and administration
- Physiotherapy and occupational therapy
- Podiatry, continence and pain management
- Nutrition guidance and speech therapy
- Coordination with medical specialists
INDEPENDENCE
Assists with daily activities for people to maintain their independence. Focuses on social connections, mobility and personal well-being. It enables people to stay active in their routines while reducing reliance on hospital or residential care. Support is tailored to encourage freedom and comfort in everyday life.
- Personal care, such as showering and grooming
- Help with dressing, grooming, mobility and transfers
- Transport to appointments and community programs
- Support for maintaining and improving social life
- Short-term respite and carer support
EVERYDAY LIVING
Services cover practical household tasks that support a safe, clean and functional home environment. They help people manage essential upkeep for a comfortable home environment. This helps to maintain health as well as reduce risks from things like falls, missed meals, mess and more.
- House cleaning, laundry and ironing
- Gardening and lawn maintenance
- Minor home maintenance and safety checks
- Help with home organisation and decluttering
- Assistive home modifications for safety, mobility, etc.
8 Levels of Funding
The new Support at Home program has eight levels of funding in comparison to the Home Care Package’s four levels. The new program offers increased flexibility for funding specific needs. The eight levels each cater to a different level of required support and frequency of services to aid the client to live safely and independently at home.
From light household assistance to more clinical and complex care, the levels move with you as your needs change.
| Level | Quarterly Budget | Annual Budget | Overview of Home Care |
|---|---|---|---|
| 1 | $2,683 | $10,732 | Basic home help – General tidying, simple meal deliveries, and welfare check-ins |
| 2 | $4,008 | $16,035 | Light personal assistance – Support with dressing, bathing, medication reminders, and social engagement to maintain routine and connection. |
| 3 | $5,491 | $21,966 | Regular in-home support – Ongoing visits for personal care, mobility guidance, household cleaning, and light meal preparation. |
| 4 | $7,424 | $29,696 | Daily living assistance – Help with toileting, continence needs, and home adjustments to make everyday tasks safer and easier. |
| 5 | $9,924 | $39,697 | Coordinated care at home – Hoist transfers, medical transport, and regular health monitoring for stability and safety at home. |
| 6 | $12,028 | $48,113 | Comprehensive health support – Nursing oversight for wounds or medications, continence management, and allied therapies such as physiotherapy or podiatry. |
| 7 | $14,536 | $58,147 | Full-day personal care – Continuous assistance across all daily activities, with tailored support for complex or cognitive health needs. |
| 8 | $19,526 | $78,106 | Specialist care and comfort – Palliative or end-of-life care with skilled nursing, dedicated equipment, and continuous availability for reassurance and dignity. |
Home Care FAQs
Why Home Care?
There are many reasons why you might consider companion care: You may be having more trouble doing things that were easy, experiencing a change in your health, or returning home from the hospital.
Everyone values independence, which means you don’t need to give up your freedom just because you might need a hand with the day-to-day.
People want to be safe and happy at home, and Catholic Homes is all about maintaining choice and independence. It includes a comprehensive and ethical case management service.
Who is eligible for Home Care?
Eligibility for government-subsidised support at home is based on your needs and circumstances and is determined by an individualised assessment by specialists from My Aged Care and relevant assessment bodies.
What locations is assisted living available
Perth Metro | North, South and East Perth regions
Mid West WA | extending to Northampton
Wheatbelt WA | extending from Jurien Bay to Northam, Toodyay, Merredin, Boddington, Narrogin, and surrounds
South West WA | including Bunbury and nearby areas.
What is an ACAT?
If you have more complex needs requiring regular support, a member of the Aged Care Assessment Team will be in contact.
An ACAT assessor will discuss your needs and help develop a support plan. Then, your eligibility for services is determined, and you can choose a quality provider such as Catholic Homes.
How much does Home Care cost?
Most elderly care services are subsidised by the Australian Government though you are expected to contribute towards some of the costs.
Costs very depending on type of services and the complexity of care you need; as well as your capacity to pay.
What are Private Services?
This may be for you if you are not eligible for a government-subsidised service.
Private Services provides one-on-one support from one of our friendly team members who can help you in the home or accompany you to visit and connect with old friends, enjoy community-based activities, attend appointments, or go shopping.
You can live in the community or in an aged care facility. This service is tailored to suit your individual circumstances.
What Home Care Services Can I Book for Elderly Support Near Me?
Through Catholic Homes, you can access aged care services via a Home Care Package/Support at Home. Geraldton clients can also access some services through the Commonwealth Home Support Program (CHSP), which is only available in the Geraldton area for Catholic Homes. As part of your Home Care Package / Support at Home, you can access a wide range of elderly support, including physiotherapy, podiatry, occupational therapy, clinical services, medication management, personal care, domestic assistance, transport services and social support.
Where Can I Find Affordable Home Care Packages for Seniors?
To access an affordable home care package/support at home with Catholic Homes, seniors should initially contact My Aged Care.
Can I Get Home Care Services That Include Meal Preparation and Cleaning?
Home care services do include meal preparation, cooking and clean-up.
What Is the Process to Arrange Government–Subsidised Home Care Services?
We're happy to send one of our client engagement team to visit you, discuss your needs, and also assist with calling My Aged Care with you if required. We will guide you through your home care journey from the initial call, all the way through until you start to receive your services from Catholic Homes.
Can I Book at-Home Carers With Experience in Palliative Care?
There are a number of carers with experience in palliative care. We also offer pastoral care in the home when needed.
How do I apply?
Follow these 5 easy steps to access Home Care.
Contact My Aged Care
When you contact My Aged Care, they’ll ask you a series of questions to put you on their register. They’ll then arrange for an assessment to determine if you’re eligible for Home Care and what level of Home Care you require. This assessment can be done in your home.
Organise an Aged Care Assessment
To access Home Care packages, you must arrange an assessment with the Aged Care Assessment Team (ACAT), which is part of the Government’s My Aged Care department. Before you contact ACAT, we’re happy to talk with you about the process and what items to have ready, so you’re prepared with all the information you need to register with ACAT.
Receive the outcome of your assessment.
If you meet the criteria, ACAT will notify you of the outcome of your assessment and approve you. You can then contact us, and we’ll send a dedicated Case Manager to your home to visit you. Your Case Manager will go over our services with you and tailor a care plan to match your needs and budget.
Select Catholic Homes as your provider.
After your Case Manager visits you at your home and you’ve decided on a plan together, you can select us as your Home Care provider and sign up for the Home Care package that has been specifically devised for you.
We complete all your paperwork and get your services up and running
Your Catholic Homes Case Manager will activate your referral code so you can start receiving your home support services and funding, which will start straight away.
What is a Home Care package?
A Home Care Package provides services tailored to meet your care needs. It helps you enjoy your home for as long as possible as you get older, while giving you choice and flexibility in how your care and services are provided to you at home.
Catholic Homes can offer four types of Home Care packages, from low to high care, and each service is funded at different levels.
Contact one of our experienced case managers, who will help you create a support plan and budget to suit your package fund and needs.
What is a RAS?
For those who require lower levels of support, their assessment will be done by the Regional Assessment Service.
A face-to-face or phone assessment will quickly determine if you can assess entry-level services under the Commonwealth Home Support Programme some of which can be provided by Catholic Homes.
What happens after my assessment?
The assessor will be able to determine what services you are eligible for once the assessment is complete.
If your needs are straightforward, you might be eligible for entry-level Home Care under the Commonwealth Home Support Programme (CHSP). Your assessor should be able to confirm this during your assessment.
You need a referral to access CHSP services. The RAS assessor will advise provider options and refer to your preferred provider. Catholic Homes may assist you in commencing the services you need.
If you need more complex care, your written confirmation will be given. You’ll receive a letter from the aged care assessment team stating you have been assigned a package, keep this letter and you can contact Catholic Homes if we are your preferred provider.
What is Short Term Restorative Care?
Catholic Homes' Short-Term Restorative Care provides a range of care and services to improve your well-being and help you stay independent by improving your ability to complete everyday tasks.
You may be able to receive Short-Term Restorative Care in your home or in the community. The ACAT determines your eligibility.
Depending on your needs, short-term restorative Care can be provided for up to eight weeks (56 days). You may be eligible for Short-Term Restorative Care twice in any twelve-month period.
Can I Change My Provider to Catholic Homes?
Yes, you can choose to change your provider at any time. We can make it very easy for you to switch to Catholic Homes.
Are There In-Home Nursing Care Options?
Catholic Homes offers some in-home nursing care under the Home Care Package/Support at Home programs.
Do You Offer 24/7 Personal Care Assistance?
Catholic Homes does not provide 24/7 personal assistance in your own home. However, we have 6 residential aged care homes where we do offer 24/7 high care provision.
Do Home Care Services Cover Dementia-Specific Care?
Catholic Homes are committed to providing dementia specific care within the home environment when safe to do so.
Is Mobile Physiotherapy Included in Home Care Packages?
Mobile physiotherapists are provided as part of our range of extensive Allied Health professionals. The Catholic Homes Allied Health team can be an integral part of your care team, delivering through the Home Care Package/Support at home.