Getting Started with Support at Home
Our Home Care program is designed to help you live your life in the comfort of your home.
To determine the level of home care support you’re eligible for, follow these five simple steps. Remember, you can contact your Catholic Homes Client Engagement Team anytime for questions or assistance.
1. Contact My Aged Care
Call My Aged Care on 1800 200 422 or visit myagedcare.gov.au. They’ll ask you a few questions to register you and arrange an in-home assessment. When you register, you’ll receive a referral code. Keep it safe, as it’s your reference throughout the process.
2. Arrange Your In-Home Assessment
My Aged Care will schedule an Aged Care Needs Assessor visit under the new Single Assessment System. This assessment helps them understand your needs and goals within the comfort of your home.
3. Receive Your Support at Home Decision
Once your assessment is complete, you’ll get a Notice of Decision outlining:
- Your funding classification (one of eight levels)
- Your quarterly budget and approved services
This clearly outlines the support you can access.
4. Choose Catholic Homes as Your Provider
You can select one or multiple providers. If you’d like to choose Catholic Homes, let My Aged Care know during your assessment or contact us so we can take care of the paperwork.
5. Meet Your Case Manager and Begin Your Home Care Plan
We’ll assign you a dedicated Case Manager who will:
- Develop your personalised care plan.
- Coordinate your services and support workers.
- Monitor your progress and adjust your plan as needed.
Your Case Manager will guide you at every step, so you get the most from your Support at Home services.
Getting started with home care can feel overwhelming. The team of experts at Catholic Homes will support you with everything, from navigating the entire My Aged Care process and government funding paperwork to setting up your personalised budget and care plan to get you the Home Care you need.
Let‘s have a chat about your Home Care Options
